Owing to a lack of knowledgeable or skilled staff or simply due to wanting to shift the risk, many businesses have their data managed by third parties. Database administrators help businesses manage, maintain, monitor and secure their data, among other important functions. Having the help of a database administrator can be invaluable to a business. When businesses choose to outsource their data management, database administration companies can take on the responsibility on behalf of the business. As with all services purchased, a contract will be drafted to outline the relationship-to-be and expectations upon the cessation of services among all other contractual needs. A recent English Court of Appeal case has brought to light some things that British companies outsourcing database and data management should be aware of.
Datateam, a publishing company had employed the database management services of Your Response, database administrators. Their contract was partially oral and written but failed to denote what a reasonable notice period was for cancellation of services. When Datateam gave what Your Response deemed to be too short of notice to end their contract and had outstanding fees, Your Response did not return the electronic database that they had been maintaining as a lien. The lower court determined that the Your Response was entitled to exercise a possessory lien over the database, but Datateam appealed arguing that the lien was incorrect as the database was intangible property and thus a possessory lien was not allowed. The Court of Appeal decision does not stray from the common law and in an age when most documents are stored electronically parties must take extra precaution during their negotiation and bargaining phase to contract for these types of situations.
If your business’ data is managed by a third party or is looking at the option, then please contact us so that you can be confident that your contract will protect your interests in a similar case. Data protection is essential to protecting your business interests. Check out our latest e-book, Data Privacy: A Practical Guide. It is the perfect guiding tool for a small-to-medium-sized business tackling data privacy issues. Available at: http://intersticeconsulting.com/ibtt/tradeandtaxation/data-privacy/.
SHARE THIS: